Support

Contact us

Email support@officeautomated.com. We answer on business days, and most messages get a reply within one business day. Tell us your practice name and what you were trying to do; a screenshot helps.

If you use Office Automated at work

• Help Center. Sign in on the web and open Help for step-by-step articles on every module. You can also send us a support ticket from there, with a screenshot attached.
• Your account. Your employer creates and manages your account. If you cannot sign in, your role changed, or you need access to something, ask your office manager or practice owner first — they can fix most things in seconds.
• Forgot your password? Tap Forgot password? on the sign-in screen of the app or the website. The reset link goes to the email address your employer has on file for you.

OA Hub mobile app

• Signing in. Use the same email and password you use on the web. There is no company code to enter; the app finds your practice from your account.
• Notifications not arriving. In iPhone Settings, open Notifications, choose OA Hub, and turn on Allow Notifications. Inside the app, check More, then Settings.
• Clocking in and location. The app reads your location once, at the moment you clock in or out, and never in the background. If you decline location access you can still punch; the entry is simply noted for your manager.
• Working offline. Your office manual and today's checklists stay available without a connection, and anything you complete is sent when you are back online.
• Deleting your account or data. Accounts belong to the practice that created them. Ask your employer to remove your account, or write to us at support@officeautomated.com and we will coordinate with them.

Not a customer yet?

The app requires an Office Automated subscription held by your practice. Book a demo and we will show you the platform on a real practice setup.

Privacy

How the website, the platform, and the mobile app handle information is described in our Privacy Policy.

Mailing address

WorkForceu.net, Inc., a Texas corporation doing business as “Office Automated”
6021 Fairmont Pkwy, Suite 250, Pasadena, TX 77505